Policies

SHIPPING

WE USE CANADA POST EXPEDITED TO SHIP OUR ITEMS WITHIN TWO BUSINESS DAY. IT IS ALL REQUIRED THE SIGNITURE TO RECEIVE THE ITEM.

WE ARE NOT RESPONSIBLE FOR ANY DAMAGERS OF DEFECTS INCURRED ONCE IT IS SHIPPED/PICKED UP. 

IN ONTARIO, IT WILL TAKE 2-3 DAYS.

WITHIN CANADA, IT WILL TAKE 4-6 DAYS. THE FEE IS $30.

TO USA, IT WILL TAKE 8-10 DAYS. THE FEE IS $60. ALL DUITIES AND TAXES THAT OCCUR UPON ARRIVAL ARE ALL AT THE EXPENSES OF THE BUYER. 

SHIPPING FEE INCLUDES $100-500 INSURANCE DEPENDING THE VALUE OF THE ITEM.  IF YOU REQUIRE MORE INSURANCE ON SHIPPING, PLEASE LET US KNOW WHEN YOU CHECK OUT.

CANADA POST DELAYS CAN BE EXPECTED DUE TO WEATHER,CUSTOM CLEARANCE AND/OR THE COVID-19 PANDEMIC. 

RETURN AND REFUND POLICY

AUTHENTICITY GUARANTEED
LUXHUB.CA ENSURE THAT OUR ITEMS ARE 100% AUTHENTIC. IF NOT, FULL REFUND WILL BE OFFERED TO THE BUYER.

THE BUYER IS RESPONSIBLE TO CHECK THE CONDITION OF THE ITEM DURING THE PURCHASE.

NO REFUND OR EXCHANGE ON THE PURCHASED ITEM UNLESS IT IS PROVEN TO BE COUNTERFEIT BY REPUTABLE AUTHORITIES WITHIN SEVEN DAYS UPON RECEIVING THE ITEM.

PLEASE BE SURE, OF YOUR PURCHASED AND ASK ALL QUESTIONS, REQUEST FOR MORE INFORMATION (I.E PHOTOS, VIDEOS) PRIOR TO YOUR PURCHASE. WE WOULD BE PLEASED TO ASSIST YOU WITH ANY CONCERNS YOU MAY HAVE. FOR MORE INFORMATION, PLEASE CONTACT US AT Luxhub.ca@gmail.com.

WE WILL BE HOLDING BACK A RESTOCKING 5% FEE FOR “ACCIDENTAL OR BUYER REMORSE PURCHASES” AND UNDER NO CIRCUMSTANCE WILL  BE REFUNDING YOUR SHIPPING CHARGE.